With the new EU consumer directive increasing the cooling off period from 7 to 14 days, it’s a good idea to know exactly what’s covered - and maybe more importantly what isn’t. ...

If you own a Nespresso machine you’ll be aware how expensive their coffee capsules are. However in Spain there are other brands that sell Nespresso compatible capsules online, as well as in supermarkets such as Mercadona. ...

Consumers often won't ask for an exchange or refund due to a lack of knowledge about their consumer rights when buying in stores in Spain. Read our guide and find out what you can request when you have a problem with store-purchased goods. ...

Buying online is growing in popularity given the ease with which you can compare, choose, buy and get items delivered. However, with a few simple steps you can save even more. ...