Second Hand and Repaired Goods: Your Consumer Rights

As more and more people decide to buy second hand goods, or pay for items to be repaired rather than buy new, it’s good

The 14-Day Cooling Off Period – What You Need to Know

The EU consumer directive on distance selling includes a cooling off period from 14 days. Know exactly what’s covered, and more importantly what isn’t.

Buying In A Store? Know Your Consumer Rights!

Consumers often won't ask for an exchange or refund due to a lack of knowledge about their consumer rights when buying in stores in Spain.