The 14-Day Cooling-Off Period: Know Your Rights

The EU consumer directive regulations on distance selling include a cooling-off period of 14 days. Know exactly what’s covered and what isn’t. The regulations

Second Hand and Repaired Goods: Your Consumer Rights

As more and more people decide to buy second hand goods, or pay for items to be repaired rather than buy new, it’s good

Buying In A Store? Know Your Consumer Rights!

Consumers often won't ask for an exchange or refund due to a lack of knowledge about their consumer rights when buying in stores in Spain.