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Alternative Mobile Phone Providers in Spain

mobile-spainIf you thought that Spanish mobile phone providers were only limited to the big three: Movistar, Vodafone and Orange; think again. A smaller company can often work out cheaper and in many cases offers exactly the same services. Customer satisfaction surveys always include some of these smaller companies in top place, so why not try one?

Before You Start

First of all get a good idea of what you need. Find your last three bills and see how many calls you made, your data use and whether you still send SMS messages.

Regarding data use, here’s what you can expect to get for your MB:

  • 25 plain text emails: 0.5 MB
  • 1 minute WhatsApp call (not messages): Between 0.20 to 0.50 MB
  • 20 web pages: 3.5 MB
  • 1 minute music streaming uses 1 MB; video streaming 3 MB; connected via an app 3 MB

Companies normally have online introductory promos. Check what the tariff will be after the promo period finishes to compare between providers.

Many providers are the low cost branch of bigger companies and now offer 4G (previously only 3G was available) and internet services too.

Lowi

Lowi has a single tariff with the following details:

  • 16€ per month with 1 GB data and unlimited calls to Spanish mobiles and landlines. Unlimited calls are subject to a “normal usage” policy.
  • However you can also personalise your tariff up to 8 GB.
  • Unused MB can be accumulated to the following month, or if you need more pay 1€ per 200 MB. If you buy extra MB and then don’t use them, they’ll also be accumulated for the following month.
  • No minimum contract duration – you can leave at any time without a penalty charge.
  • Uses Vodafone network and covers 99% of the Spanish territory.

Pepephone

Need to contract online at Pepephone.com and choose from one of their tariffs depending on your data and call needs.

  • Online choose a combination from GB: 1, 1.5, 2.5, 19 and calls: free, 101 mins, 1001 mins and 5001 mins to see the tariff.
  • Example: 2.5 GB with 101 mins calls costs 14.90€/month.
  • No minimum contract duration – you can leave at any time without a penalty charge.
  • If you think you’ve been charged incorrectly, the company will refund first and then check the details.
  • When you need to speak with their Call Centre you’ll only need to talk to one person (rather than repeat the same to 3 or 4!)
  • If there’s a break in service, you’ll automatically receive the official compensation discounted off your next bill without needing to claim it.

Yoigo

Need to contract online at Yoigo.com or at a Yoigo store and choose either a contract or top-up card. Several tariffs are available depending on data use: 1.5GB, 5GB and 25GB.

  • 1.5GB tariff with unlimited calls costs 12€/month, 25 GB with unlimited calls 32€/month.
  • For 5 GB choose from unlimited calls for 25€/month or 100 mins free for 19€/month.
  • Free calls are subject to “reasonable use”.
  • No minimum contract duration – you can leave at any time without a penalty charge.

Other Mobile Providers

There are more national mobile companies such as Jazztel, Simyo, R, MasMovil, Euskatel and Eroski.

It’s a good idea to use a comparison site such as Rastreator or Kelisto to compare tariffs, but often it’s the small print that’s important. Specifically ensure that you can use your MB for WhatsApp and/or Skype calls as some companies do not allow this.

NOTE: All prices shown above include sales tax (IVA) and are correct for June 2017.

 

Related Post: Mobile Service Interrupted? Know Your Rights!

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